Fifth Avenue Hearing Reviews

What patients say on Google

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Michelle Cardenas

I had a pleasant experience with Dr. Rufina Yakubov. I came in with a hearing loss concern and she assisted me through the entire process. I would highly recommend her to anyone. The office is beautiful and clean. In addition, front desk receptionist Alyssa is wonderful & kind. Overall, a great experience.

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Jeffrey Krasner

I purchased my hearing aids from Fifth Avenue Hearing about a year ago, and my experience has been outstanding. Even though I only need to come in about once a year, I always feel well cared for and supported.

Rufina Yakubov is an exceptional audiologist in Manhattan. She took the time to explain everything clearly, helped me adjust to my hearing aids, and was incredibly patient throughout the process. Her expertise and attention to detail made a huge difference in my hearing and overall quality of life.

If you’re looking for hearing aids in NYC, a hearing test in Manhattan, or an experienced audiologist on Fifth Avenue, I highly recommend Fifth Avenue Hearing and Rufina Yakubov. The level of professionalism, knowledge, and personal care is truly outstanding.

I am very happy with my hearing aids and grateful for the ongoing support. Thanks

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George Kiwarkis

I had worn hearing aids before, but my experience completely changed after being fit with new AI hearing aids by Dr. Rufina Yakubov at Fifth Avenue Hearing. The difference is incredible. Everything sounds sharper and clearer, and background noise is no longer overwhelming.
The comfort is also a huge improvement. I can wear them all day without even thinking about it. Dr. Yakubov really takes the time to get everything just right.
If you’re in New York City and looking for a knowledgeable audiologist and real results, I highly recommend her and Fifth Avenue Hearing

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Lupita

Dr. Rufina Yakubov is outstanding. She helped my mom with her hearing aids with incredible care, patience, and professionalism. She explained everything clearly and made sure my mom felt comfortable throughout the process.

What really stood out was that my mom could try the hearing aids before committing—there was absolutely no pressure, which we really appreciated.

The difference has been huge—my mom is back to being part of conversations and going about her daily routine with confidence again. It’s been incredibly meaningful for our whole family to see that change.

If you’re in NYC and need hearing care, I highly recommend Dr. Yakubov. You’ll see a real difference, and her level of care is exceptional.

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Michael artin

I have worn hearing aids for over thirty years. I have had numerous audiologists. Dr Yakubov and her team at Fifth Avenue Hearing have been so wonderful I will go no place else. Not only has she guided me with the best aides ever, her follow up assistance has led me to the best hearing ever.
Product, service and patience with a sensitive subject. The Best.

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Carol Ka

Extraordinarily pleasant experience from the moment I walked in the door. Gentle and thorough exam with results clearly explained. Highly recommend.

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Deborah Gimelson

There is no one like Rufina. She spends as much time as it takes to make sure her clients understand every angle of their hearing experience and devices. Her office is also 100% comfortable and welcoming with beautiful decoration and an overall warm feeling. I cannot recommend her more if you have hearing issues!

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Lana Badalov

After a bad flu left me with constant ringing in my ears, I visited Fifth Avenue Hearing in Manhattan. Dr. Rufa Yakubov gave me the most thorough hearing exam I’ve ever had, explained my results in detail, and set up thoughtful follow-up care. I felt confident, cared for, and never rushed. If you’re struggling with tinnitus, buzzing, or any hearing issues, this is hands down the best audiology care in New York City. You won’t be disappointed

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Tamilla Nasimov

I woke up with sudden hearing loss and my ENT told me to get a hearing exam right away and return within hours. I called several offices and hospitals in New York, but the earliest appointments were months away. When I called Fifth Avenue Hearing, they accommodated me immediately. I was seen within 30 minutes, tested thoroughly, and my results were explained clearly. My ENT received the full report the same day, which allowed me to start steroid treatment right away.
The office is busy, but they set their priorities right when it comes to emergency patients. Everyone was kind, professional, and even other patients in the waiting room spoke highly of Dr. Rufa Yakubov. This is hands down the best audiology practice in Manhattan , compassionate, efficient, and truly patient-focused.

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Diana Yushvah

I came in with a slight hearing loss and was so impressed with Dr. Rufina at Fifth Avenue Hearing. She reassured me that I don’t need hearing aids yet, but gave me a demo of advanced AI hearing aids so I could hear the difference. She recommended an annual hearing exam, and I never felt rushed—her care and expertise were outstanding. Truly the best audiologist in Manhattan, far beyond my expectations.

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Softie Abramov

I was visiting New York City for a special family event when my hearing aids suddenly stopped working. In a panic, I called Fifth Avenue Hearing and Dr. Rufina Yakubov saw me the very morning. She tried to repair my old devices, but when it was clear they were beyond fixing, she fit me with advanced AI smart hearing aids on the spot.
That evening I attended the reception and, for the first time in years, I was able to hear everything clearly. My grandkids laughing, my daughter’s voice, and conversations all around me. It felt like a miracle. Dr. Yakubov didn’t just save my trip, she gave me back the joy of connection.
If you’re searching for the best audiologist in Manhattan or need urgent help with hearing loss, tinnitus, or broken hearing aids, I cannot recommend Fifth Avenue Hearing enough. The care, technology, and kindness here are truly unmatched.

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Joe & Sandy Boys

I have been wearing hearing aids for more than 5 years - when we were living in Northern, NY and Ontario, CA. I was examined and followed by six different audiologists. They reviewed my medical history, tested my hearing, and provided me with two different hearing aids during this time. I believed I was getting very good care.

A new problem appeared three years ago. I was diagnosed with cognitive impairment and my memory has been steadily deteriorating since that time.

When I had my first appointment with Dr. Yakubov, she identified the problem with my ‘busted brain’ immediately. And she made the connection that would change how I feel. Right away she told me that hearing is the key to fighting problems with the brain, with memory. What I cannot hear is what I cannot remember. None of my previous six doctors had made that connection. I now believe it should be obvious. But I did not really recognize it before. By making this connection for me – Dr. Yakubov gave me new hope! A hope that better hearing could give me better memory. For someone in cognitive decline, this insight is so very important.

And then Dr. Yakubov went into her examination. She retested my hearing. She gave me new ‘bench-marks’. She provided me with a new ‘Starkey’ model hearing aid that is far superior to the hearing aid I had been using. And she spent much time with me to ‘teach’ me how to use it. And to teach my wife, my caretaker too. And she is an amazing teacher. She’s patient and very kind. She double checks the student to be sure he really understands. So very generous with her time. How often does one find this in medicine in US today?

My wife and I, we are both so very grateful we found Dr. Yakubov at Fifth Avenue Hearing. We are going back to her for a follow-up appointment next week. And we feel confident that she will be there to support us whenever we need help in the future.

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Kamilla Danilova

I had an amazing experience with Dr. Rufa, one of the best audiologists in NYC. The office is immaculate and modern, and the staff was kind and professional. Dr. Yakubov gave me a very detailed hearing evaluation, offered a wide range of hearing aid styles, and made sure I felt informed every step of the way.
I was able to demo the hearing aids in-office, and I was honestly overwhelmed—it was the best I’ve heard in years. Her expertise and warmth are unmatched. Highly recommend!

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Andrew Chen

My mother has been a patient of Dr. Yakubov for many years now, and has always received great care and customer service from Dr. Yakubov -- often accommodating her with a same/next day appointment if my mother is having issues (usually user error) with her hearing aids.

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Madina M

Finding the right hearing aid for my mom was a challenge, everything we tried elsewhere made background noise worse. She was frustrated and ready to give up.

Then we found Dr. Rufina Yakubov at Fifth Avenue Hearing on the Upper East Side, and everything changed. She gave us clear, professional advice and helped us choose a noise-reducing hearing aid that focuses on speech clarity and it finally worked.

If you're looking for a trusted audiologist in NYC with real expertise and compassion, she’s the one to see.

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Hajar Mustafayeva

I cannot say enough positive things about my experience with Dr. Rufina Yakubova. From the moment I walked in, I felt at ease. The office is clean, modern, and welcoming, and the front desk staff was kind and efficient, making everything smooth from check-in to checkout.

Dr. Yakubova is an exceptional provider—thorough, knowledgeable, and genuinely compassionate. She listened carefully to my concerns, performed a full hearing evaluation, and explained everything clearly and patiently. I never felt rushed, and she made sure I left with a full understanding of my results and peace of mind.

What really stood out was her honesty and integrity. There was no pressure to pursue anything unnecessary—just thoughtful, personalized care. Even though I didn’t need any treatment, I left incredibly impressed by the level of professionalism and attention to detail.

If you’re looking for a top-tier hearing specialist in New York, I highly recommend Dr. Rufina Yakubova. She delivers the kind of care that’s rare to find—thorough, respectful, and truly patient-centered.

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Konul Garayeva

I needed a hearing test urgently and couldn’t find anyone to see me on short notice, until I called Fifth Avenue Hearing. To my surprise, they were able to schedule me within 15 minutes, which was truly a lifesaver.
The office is modern, clean, and welcoming, and the staff was incredibly professional. I was seen by Dr. Rufina Yakubov, who is not only a highly qualified audiologist in NYC, but also one of the most thorough and knowledgeable providers I’ve ever encountered. She performed a full hearing evaluation, explained everything clearly, and reassured me that my hearing was completely normal.
Even though I didn’t need hearing aids, I walked out impressed by the level of care and attention. If you’re looking for a top-rated hearing clinic in New York, with same-day appointments and exceptional service, I can’t recommend Dr. Yakubov and her team enough.
This is how patient care should be.
-Konul Garayeva

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Lana Rafailoff

If you're looking for an exceptional audiologist in New York, I highly recommend Dr. Rufina Yakubov. She was incredibly thorough and detailed during my Mom’s hearing test, taking the time to explain everything clearly and walk us through all of my Mom’s hearing aid options without any pressure.
What really stood out is that my Mom got to try different hearing aids in the office and the moment she put them on, she got emotional. She didn’t realized how much sound she was missing. It felt like a part of her life was being restored.
Dr. Yakubov combines deep expertise with genuine care. She made my Mom feel completely comfortable and empowered to make the right choice for the hearing aid. If you’re looking for the best audiologist, someone who truly listens and offers personalized care, she’s the one to see.
Truly outstanding experience.
Thank you very much, Dr. Rufina Yakubov!!

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Jane Fallon

She really took great care and effort to find what was wrong with my husband’s hearing. She also accommodated us with really soon appointment because my husband tinnitus was hurting his ears and came up with a solution for his hearing within the same appointment. We would recommend her services to anyone. She is the most caring doctor and it shows in the first 2 minutes you meet her. Thanks for all your help.

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Lynn Saville

Dr. Yakubov is an excellent audiologist. She is very knowledgable, polite and communicates clearly. I strongly recommend Dr. Yakubov.

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DW Fitzpatrick

I am youngish ( 60 ) for hearing aids, but I had a hunch I did need them, which was confirmed with an audiologist test. I was very nervous and anxious about actually getting them. Thank goodness I found out about Rufina through a friend. Rufina put me at ease and took me through each step with professionalism, kindness and humor. It was a bit of a shock to first wear hearing aids, but Rufina made the experience not scary at all! It makes a world of difference to work with a doctor who is so competent, warm and engaged. I give my highest recommendation to Fifth Ave Hearing. Wearing hearing aids has 100 % improved my life. We are lucky to have access to such wonderful technology.

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William Wilson

Like most people I admitted I needed hearing aids about five years late. I realized, with my wife’s help, that I was missing my daughter’s voice. That was almost 20 years ago. Since that time, I have struggled with my hearing loss as it has deteriorated from mild to profound. During that journey I have dealt with several audiologists of varying degrees of success until I met Rufina Yakubov. She is the most thorough, knowledgeable and thoughtful of the bunch. She has guided me though the frustrating steps of providing me with the best hearing aids and personalized programs to maximize my hearing ability. It is impossible for me to recommend her higher as she is the best I have ever encountered. Be assured that you are in the most competent hands available as she guides you through your own hearing loss journey.

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Allen Kratz

Rufina Yakubov is a great audiologist. She fitted me with hearing aids that cured the ringing in my ears. My hearing aids are Bluetooth enabled, so I take and receive calls on my Iphone through my hearing aids, which is very convenient. Rufina is always available to answer questions.

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Nishan Kazazian

I have been seeing audiologists for a long time, and Rufina is one of the most caring, efficient, and supportive professionals I’ve encountered. She was dedicated to finding the perfect hearing aid for my hearing loss, testing and re-testing until she achieved the best fit. I am so grateful to her for giving me back almost a new life

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Pamela

Excellent audiology advice and services. Dr. Yabakov excels in availability, responsiveness and problem solving.

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Erica Ehrenberg

Dr. Yakubov is just plain amazing. She goes the extra mile to care for her patients. See her and it just might change your life!

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Alejandra Tapia

Dr. Yakubov stands out as an exceptional audiologist who consistently goes the extra mile to ensure his patients receive exceptional care. During my appointment, he conducted a comprehensive hearing assessment and patiently addressed all of my inquiries. His expertise and unwavering commitment to improving my hearing health shone through the entire process. I am immensely appreciative of his unwavering support and guidance.

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Alice Braga

Dr. was super kind and incredibly helpful! Quickly fixed my hearing aid, ran a thorough hearing test and went over step by step how to properly maintain the device. Even helped me with my charger chord that had been giving me issue! Totally recommend!

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Nayelly Escobar

This is a beautiful space. I felt very comfortable. I didn't wait. The hearing test was thorough. I didn't feel rushed.

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Lynn Kase

Apprehensively, I came to see Dr Yakubov as I couldn’t hear my children clearly. I was very nervous and Dr. Yakubov made me feel very at ease immediately. My hearing test was done very professionally and with all I’m reading about dementia and hearing loss, I’m so glad I had my initial consultation. I look forward to working with Rufina to get the best out of my communication abilities. My children also thank her tremendously..

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Isabel Ezrati

What a wonderful and supportive experience! I found Dr. Yakubov because I needed a last minute evaluation in order to see an ENT. She was so accommodating and understanding of my needs and generous with her time and expertise. She would definitely be my first choice for any audiological needs moving forward!

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Carl Fitch

Rufina has kept me hearing for over 5 years. She is the only person to effectively balance the hearing aids to my condition. She has added so much to my quality of life.

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Andrew Beckman

After visiting multiple Audiologists Dr. Rufina Yakubov was the only one who could intelligently explain what happened with my sudden hearing loss. I utilizing the latest technology from the guidance of Rufina, and I recommend her to anyone who has hearing concerns.

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